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Service Management: Operations, Strategy, Information Technology

by James A. Fitzsimmons,Mona J. Fitzsimmons

ISBN 13: 9780071157094

Format: Paperback (640 pages)
Publisher: McGraw-Hill Education (ISE Editions)
Published: 01 Jul 1998

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Service Management: Operations, Strategy, Information Technology (Int'l Ed) (Asia Higher Education Business & Economics Management and Organization)

by James A. Fitzsimmons Seay Professor of Business Emeritus,Mona J. Fitzsimmons,Sanjeev K. Bordoloi

ISBN 13: 9781259010651

Format: Paperback (544 pages)
Publisher: McGraw Hill / Asia
Published: 01 May 2013

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ISE Service Management: Operations, Strategy, Information Technology

by Sanjeev K. Bordoloi,James A. Fitzsimmons Seay Professor of Business Emeritus,Mona J. Fitzsimmons

ISBN 13: 9781265075538

Format: Paperback (544 pages)
Publisher: McGraw-Hill Education
Published: 22 Mar 2022

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New Service Development: Creating Memorable Experiences

by James Fitzsimmons,Mona Fitzsimmons,James A. Fitzsimmons,Mona J. Fitzsimmons

ISBN 13: 9780761917427

Format: Paperback (344 pages)
Publisher: SAGE Publications, Inc
Published: 21 Dec 1999

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